Maynilad to give higher discount for low-income lifeline customers

by Info @Brand Zone | November 8, 2023

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is launching an Enhanced Lifeline Program (ELP) that will give a higher discount on the water bills of qualified low-income and low-consuming residential customers.

Maynilad already provides a 41% discount on the Basic Charge of its “Regular Lifeline”

customers, or those whose monthly consumption does not exceed 10 cubic meters. But under the ELP, those “Regular Lifeline” customers who are also marginalized—i.e., beneficiaries of the Pantawid Pamilyang Pilipino Program (4Ps) Act, or customers living below the poverty line, as determined by the Department of Social Welfare and Development (DSWD)—can apply and qualify for a higher discount on their water bills.

To be implemented starting January 1, 2024, the ELP was launched after the Metropolitan Waterworks and Sewerage System – Regulatory Office (MWSS-RO) urged Maynilad to extend a discount not only to its low-consuming customers but also to its marginalized customers, as they are the ones who stand to benefit greatly from the savings that the “Low-Income Lifeline Rate” will yield.

Customers who are qualified for the “Low-Income Lifeline” Rate can apply by submitting a completed application form, their latest water bill, and a photocopy of their 4Ps identification to any Maynilad Business Area office or Maynilad Barangay Helpdesk. For non-4Ps beneficiaries, a local Social Welfare and Development Office certification and photocopy of one government ID are required.

Applications for the “Low-Income Lifeline” Rate will start on November 13, 2023. More

information about the qualifications and requirements can be found in the Maynilad website ( www.mayniladwater.com.ph ) and social media accounts.

Maynilad currently has over 320,000 “Regular Lifeline” customers, and the company expects around 60,000 “Low-Income Lifeline” customers to apply for the higher discount under the ELP.

“There are many poor households within our concession area that can benefit from availing of the Low-Income Lifeline Rate, so we encourage all qualified customers to apply to the program,” said Maynilad Customer Experience and Retail Operations Head Christopher J. Lichauco.

Maynilad is the largest private water concessionaire in the Philippines in terms of customer base. It is the concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which is composed of the cities of Manila (certain portions), Quezon City (certain portions), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the towns of Kawit, Noveleta and Rosario, all in Cavite Province.

Angat Dam, malapit na sa target elevation

ni Eli San Miguel - Trainee @News | October 31, 2023

Nakapagtala ng pag-akyat sa antas ng tubig sa Angat Dam, ang pinagmumulan ng malinis na tubig at enerhiya para sa Metro Manila, ayon sa ulat ng Maynilad Water Services, Inc.

Sa isang pahayag, iniulat ng Maynilad na umabot sa 209.20 metro ang antas ng Angat Dam, na 0.67 metro mas mataas kaysa sa tala noong nakaraang linggo.

Sa pagkukumpara, noong nakaraang pagsusuri, nasa 208.53 metro ang antas ng dam na mas mataas kaysa sa minimum na antas na 180 metro para sa operasyon nito.

Malapit na sa target elevation na itinakda ng Metropolitan Waterworks and Sewerage System (MWSS) ang kasalukuyang antas ng tubig sa Angat Dam na inaasahan na nasa pagitan ng 210 metro at 212 metro sa pagtatapos ng taon.

Kapag naabot na ng dam ang target, sinabi ng Maynilad na makakatulong ito sa pagtugon sa pangangailangan ng tubig, lalo na sa panahon ng El Niño.

Samantala, nananatili sa antas na 100.58 metro ang tubig sa Ipo Dam, na matatagpuan 7.5 kilometro pababa mula sa Angat, mula pa noong nakaraang linggo.

Inihinto rin ng Maynilad ang pansamantalang mga pahinto-hinto na serbisyo ng tubig sa Caloocan, Malabon, Manila, Navotas, Quezon City, at Valenzuela hanggang sa magkaroon ng karagdagang abiso.

Maynilad to spend Php1.14B for Putatan WTP upgrades

by Info @Brand Zone | October 19, 2023

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is spending around Php1.14 billion to further upgrade the treatment processes of its Putatan Water Treatment Plants (PWTP) 1 and 2 in Muntinlupa City, in response to the worsening quality of the raw water from Laguna Lake.

These upgrades include the material and structural reinforcement of the facilities’ existing silt curtain, strengthening of the sludge management system, provision of activated carbon dosing at the intake, and replacement of all ultrafiltration membranes, among other enhancements.

The PWTP upgrades, which Maynilad has been implementing in phases, enabled the company to sustain normal water production since June 2023 despite sudden shifts in the lake water’s quality.

This led to improved service availability for Maynilad customers in the south versus the previous year, when the water production of PWTP 1 and 2 would immediately drop following spikes in total dissolved solids, algae proliferation, and presence of organic and inorganic matter in the lake water.

“We have had to incorporate additional treatment processes at Putatan WTP to handle some quality parameters of Laguna Lake that now occur at levels not seen from recorded prior ten-year experience. This investment is essential so we can continue to maximize the lake’s strategic value as a water source for Metro Manila,” said Maynilad Chief Operating Officer Randolph T. Estrellado.

Estrellado added that the PWTP improvements being done were aligned with the recommendations of the Public Utility Board (PUB)—the national water agency of Singapore—which was invited to the country by MWSS Administrator Leonor Cleofas to assess the said facilities and share their expertise with Maynilad.

Maynilad’s PWTP 1 and 2—the largest membrane-based water treatment plants in the Philippines—are the first to utilize Laguna Lake as an alternate source to Angat Dam. The company is currently constructing another 150-MLD treatment plant in Poblacion, Muntinlupa City, which will be its third facility to tap Laguna Lake as a source.

These three WTPs are a vital part of Maynilad’s plan to develop alternative sources of water to enhance service reliability for its customers and promote water security.

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